Service Agreement

Any entity that uses the services of the Canadian Numbering Administrator (CNA), SAIC Canada, is required to execute a Service User Agreement with the CNA.

There are two forms of this Agreement: a) the Short Form and b) the Long Form.

The Service User Agreement (Short-Form) is to be executed by all service users that are exempt from having to pay any amount towards the costs of numbering administration in Canada (e.g., Internet Service Providers, Paging Service Providers, Resellers and End-Customers, etc.) in accordance with the CRTC approved funding mechanism.

The Service User Agreement (Long-Form) is to be executed by all service users that are required to make a contribution to the costs of numbering administration in Canada (i.e., an Incumbent Local Exchange Carrier (ILEC), a Competitive Local Exchange Carrier (CLEC), an Independent Telephone Company, a Canadian International Carrier, an Interexchange Carrier or a Wireless Service Provider (WSP)) in accordance with the CRTC approved funding mechanism.

For additional information on the funding mechanism see CNAC Funding Mechanism.